Refund & Cancellation Policy
Last updated: September 2026
Perishable Goods
All products supplied by BaitRun UK are live, perishable goods. Due to the nature of live bait, all sales are final. We are unable to accept returns or offer refunds once goods have been delivered and accepted.
Damaged or Incorrect Orders
If your order arrives damaged or you receive incorrect goods, please contact us immediately on delivery or within 24 hours:
We will review each case and work to resolve genuine issues fairly.
Cancellations
Once an order has been confirmed and scheduled for delivery, cancellations cannot be guaranteed. If you need to cancel or amend an order, contact us as early as possible and we will do our best to accommodate your request.
Quality Guarantee
We take pride in the quality of every batch we supply. All bait is freshly riddled and prepared to a high standard before dispatch. If you have any concerns about the quality of your order, please raise them with the driver on delivery.
Contact
📞 07860 653537
Hurdy’s Hub @ The Welfare Hall, Grimethorpe, Barnsley, S72 7HD
